CX Cloud Mobile - Error When Creating a Completed Task - the Number Must Be Positive

(Doc ID 2341028.1)

Last updated on JANUARY 18, 2018

Applies to:

Oracle Fusion Mobile Sales Cloud Service - Version 11.12.1.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.12.1.0.0 version, Classic Mobile Sales App

When changing a task on the Sales Cloud app to completed with the current date, saving is throwing error.

ERROR
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Error. The Number must be positive

STEPS
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The issue can be reproduced at will with the following steps:
1. Create a new task, status in progress. Save it.
2. Edit it again, set status to Completed.
3. Attempt to save, error is thrown.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot Save tasks as completed in Classic Mobile .

Changes

 

Cause

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