My Oracle Support Banner

CX Cloud Mobile - Error When Creating a Completed Task - the Number Must Be Positive (Doc ID 2341028.1)

Last updated on MARCH 29, 2019

Applies to:

Oracle Fusion Mobile Sales Cloud Service - Version 11.12.1.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.12.1.0.0 version, Classic Mobile Sales App

When changing a task on the Sales Cloud app to completed with the current date, saving is throwing error.

ERROR
-----------------------
Error. The Number must be positive

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Create a new task, status in progress. Save it.
2. Edit it again, set status to Completed.
3. Attempt to save, error is thrown.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot Save tasks as completed in Classic Mobile .

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.