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Error When Selecting Administration, Companies: "'Unable To Load Data Profile Name Already Exists. Enter a Unique Name. PRM - 007000009" (Doc ID 2341117.1)

Last updated on JANUARY 12, 2018

Applies to:

Oracle Prime Cloud Service - Version 17.9.0.0 to 17.10.0.0 [Release 17.9 to 17.10]
Information in this document applies to any platform.

Symptoms

Error returned when trying to access the Companies section of the Administration module:

ERROR
-----------------------
'Unable to Load Data
Profile name already exists. Enter a unique name.
PRM - 007000009

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Login to Prime
2. Navigate to Administration
3. Select Companies - (Error occurs)


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot modify companies.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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