Import of Item Cross Reference Ends in Error: JBO-27014: Attribute CrossReference in ItemXrefEO is required

(Doc ID 2341257.1)

Last updated on FEBRUARY 20, 2018

Applies to:

Oracle Fusion Manufacturing Cloud Service - Version 11.12.1.0.0 and later
Information in this document applies to any platform.

Symptoms

When attempting to Import Item Cross Reference values, the following error occurs:

[ITEM NUMBER}(null) :
  Cross-Reference : null, Type : {XREF_SUB_TYPE}, CrossReference - JBO-27014: Attribute CrossReference in ItemXrefEO is required.


The issue can be reproduced with the following steps:
1. Prepare the Item Import template
2. From the Navigator, select the task - File Import and Export
3. Select - Actions -> Upload
4. Browse and select the Template .zip file to be uploaded
5. Select the account- scm/item/import
6. Save and Close to upload the file
7. Navigate to Scheduled Processes -> Schedule New Process -> Search and select "Load Interface File for Import"
8. When process ends succeeded -> Schedule New Process -> Search and select "Item Import"

Cause

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