US Geography: Town Is Missing From The City Address Of The Pay Check

(Doc ID 2341419.1)

Last updated on APRIL 04, 2018

Applies to:

Oracle Fusion Global Human Resources Cloud Service - Version 11.12.1.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.12.1.0.0 version, Country/Region Legislations

ACTUAL BEHAVIOR
---------------
When employee X came by to pick up her paycheck she mentioned that the city address on her paycheck is wrong. It should be Wilton instead of Saratoga Springs.

Could you please add the town ?

Information: The Town of Wilton is in the northeastern part of the county, northeast of Saratoga Springs.

https://en.wikipedia.org/wiki/Wilton,_New_York

EXPECTED BEHAVIOR
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Having correct city address on paycheck: Wilton under the Saratoga county - New York.

STEPS
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The issue can be reproduced at will with the following steps:

Checked in 'Manage Geographies' UI the correct combination that will give a valid geo code:

Example:
  Manage Geographies
  Search for Country_Code :US
  Click on the Check mark at 'Hierarchy Defined'
  Expand 'United States'
  Expand say 'NY' (region2 brought in loaded dat file)
  Expand 'Saratoga'(region1 brought in loaded dat file)
  Expand 'Wilton'(town or city brought in loaded dat file)
  Check if the respective Zip code .... is defined.

Currently there is no Wilton under the "Saratoga".

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot enter/ report the address information correctly.

Cause

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