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Slow Performance When Changing or Adding Activity Codes in P6 Professional Cloud Connect (Doc ID 2341576.1)

Last updated on JANUARY 16, 2018

Applies to:

Primavera P6 Enterprise Project Portfolio Management Cloud Service - Version 16.2.7.1 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
When activity codes are modified or created there is a long delay in the amount of time it takes to complete, around 5 minutes and occurs for all users.

EXPECTED BEHAVIOR
When activity codes are modified or created there should only be a short delay to complete.

STEPS TO REPRODUCE

The issue can be reproduced at will with the following steps:

  1. Login to P6 Professional Cloud database
  2. Go to Enterprise --> Activity Codes
  3. Create or modify an existing activity code
  4. Wait period occurs for the execution of the action in the application for 5 minutes

Cause

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