ETL Process Stuck in Running State

(Doc ID 2341612.1)

Last updated on JANUARY 19, 2018

Applies to:

Primavera Analytics Cloud Service - Version 17.1 and later
Primavera Analytics - Version 17.7 and later
Information in this document applies to any platform.

Symptoms

The ETL process appears to be stuck in a running state.  The log file does not indicate any progression of steps.


Steps To Reproduce

When accessing the ETL web-based utility and choosing either Status or StarETLn/Status (where n represents the datasource), the status indicates the job is in a running state, and the start date may be 1+ days old.


Example:
http://server:port/p6rdb

On left-hand menu, choose Status -or- choose Staretl1 / Status.

Changes

 

Cause

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