Not Able To View/export The Reports For Users

(Doc ID 2341886.1)

Last updated on DECEMBER 21, 2017

Applies to:

Oracle Fusion Sales Cloud Service - Version 11.12.1.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.12.1.0.0 version, Analytics

Customer is able to view the report but clients are unable to view the reports

ERROR
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ODBC Error attached

STEPS
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The issue can be reproduced at will with the following steps:
1. Goto OSC --> Open the dashboard --> run the dashboard report Opportunity details Final

BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, users cannot view the reports

Cause

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