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User receives 'Sorry, you do not have access to this service.' error in WebUI (Doc ID 2341985.1)

Last updated on SEPTEMBER 16, 2019

Applies to:

Content and Experience Cloud Service - Version 14.1.0.0.0 to N/A
Content and Experience Cloud Classic - Version 18.1.2 to 18.1.2
Content and Experience Cloud - Version N/A and later
Information in this document applies to any platform.

Symptoms

Users attempting to login to the WebUI or Service Console see the following error:

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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