My Oracle Support Banner

User receives 'Sorry, you do not have access to this service.' error in WebUI (Doc ID 2341985.1)

Last updated on JUNE 04, 2018

Applies to:

Content and Experience Cloud Service - Version 14.1.0.0.0 to N/A
Oracle Content and Experience Cloud - Version 18.1.2 to 18.1.2
Information in this document applies to any platform.

Symptoms

Users attempting to login to the WebUI or Service Console see the following error:

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.