User receives 'Sorry, you do not have access to this service.' error in WebUI
(Doc ID 2341985.1)
Last updated on NOVEMBER 01, 2022
Applies to:
Content and Experience Cloud Service - Version 14.1.0.0.0 to N/AContent and Experience Cloud Classic - Version 18.1.2 to 18.1.2
Content and Experience Cloud - Version N/A and later
Information in this document applies to any platform.
Symptoms
Users attempting to login to the WebUI or Service Console see the following error:
Changes
Cause
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In this Document
Symptoms |
Changes |
Cause |
Solution |
References |