How Does Oracle Commerce Cloud Service Fallback Feature Work?
Last updated on JANUARY 19, 2018
Applies to:Oracle Commerce Cloud Service - Version N/A and later
Information in this document applies to any platform.
Oracle Commerce Cloud Service (OCCS) has the fallback feature that is used when 3rd party tax processing service dose not respond. This feature is explained in Extending Oracle Commerce Cloud > Configure Tax Processors > Monitor tax processors section. This article provides additional information about this feature and explains when it is used.
For Avalara, you can check its status by visiting https://status.avalara.com/.
Please also review How to Find Orders that were Calculated with defaultTaxRate (Doc ID 2342649.1) article.
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