Troubleshoot Cloud Database Connectivity Issue
(Doc ID 2342821.1)
Last updated on SEPTEMBER 16, 2021
Applies to:
Oracle Database Cloud Service - Version N/A to N/A [Release 1.0]Information in this document applies to any platform.
Purpose
The focus of this document is to provide troubleshooting information related to Cloud Database Connectivity Issues
Troubleshooting Steps
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In this Document
| Purpose |
| Troubleshooting Steps |
| DBAAS Monitor |
| While Logging got "Invalid Credential" |
| While logging got "An error has occurred. Please try again later" |
| While Accessing got "This Site Can't be reached" |
| While Accessing got "Cannot Connect" |
| Oracle Enterprise Manager |
| 12c |
| EM Express is not working |
| Accessing the EM failed with "Internal Server Error" |
| While Accessing "This Site Cannot be reached" |
| While Accessing "Cannot Connect" |
| 11g |
| While Accessing got "This Site Can't be reached" |
| While Accessing got "Information The database is down" |
| Connecting remotely using sql developer / Net services |
| Check the Configuration |
| ORA-12537 / TNS-12537 TNS:Connection Closed |
| ORA-12535 / TNS-12535 TNS:operation timeout |
| ORA-12514/ORA-01033 |
| ORA-12541 TNS: No Listener |
| Network could not establish the connection" While Creating Connections to Database with SQL Developer |
| Other - Application is failing to connect to the cloud DBAAS |
| References |