My Oracle Support Banner

Payroll Run Fails For Some Employees With "An External Function Call Error Occurred For Formula GB_PAE_POSTPONE, line 221" (Doc ID 2342929.1)

Last updated on DECEMBER 25, 2017

Applies to:

Oracle Fusion Global Payroll Cloud Service - Version 11.1.11.1.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.12.1.0.0 version, UK - United Kingdom Legislation

Payroll run fails for a number employees with An external function call error occurred for formula GB_PAE_POSTPONE, line 221.
 

ERROR
-----------------------

An external function call error occurred for formula GB_PAE_POSTPONE, line 221.)


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Submit payroll run
2. Notice that for certain employees process has failed

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.