Employee Resource Is Not Updating Any Information

(Doc ID 2343176.1)

Last updated on FEBRUARY 19, 2018

Applies to:

Oracle Fusion Sales Cloud Service - Version 11.1.11.1.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.1.11.1.0 version, Accounts, Contacts, Households


ACTUAL BEHAVIOR
---------------
Customer had fixed a data issue with employee resource import. Few users still have an issue

EXPECTED BEHAVIOR
-----------------------
Customer expected that there would be no more problematic records.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Customer tried to upsert these users via Import
2. Imported users failed.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot upsert these user records.

Cause

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