My Oracle Support Banner

ERROR: WeChat QRCode Service Generator in Eloqua Email Editor - "Sorry, the subscription account cannot be used for this service." (Doc ID 2343526.1)

Last updated on DECEMBER 23, 2022

Applies to:

Oracle Eloqua Marketing Cloud Service - Version 10 to 10 [Release 10]
Information in this document applies to any platform.

Symptoms

When trying to generate a QR code through Eloqua's email designer, the WeChat QRCode Service Generator shows the error message Danger! Sorry, you don't have access to any official account.

The client has already linked an authorized, Official Account via the Eloqua-WeChat Integrator app. 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
 Related Reading
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.