OAC-Essbase: Unable to Start Essbase Using start.sh, Error "Unable to connect to AdminServer on host: <hostname>"

(Doc ID 2343715.1)

Last updated on FEBRUARY 07, 2018

Applies to:

Oracle Analytics Cloud Service - Version 17.4.1 and later
Information in this document applies to any platform.


When starting Essbase using start.sh, it fails to start with the error:

Unable to connect to AdminServer on host: <hostname>

The AdminServer.log shows there is a problem with connecting to the database:

Caused by: oracle.security.jps.service.keystore.KeyStoreServiceException: JPS-06606: Could not create keystore service instance. Reason oracle.security.jps.service.keystore.KeyStoreServiceException: oracle.security.jps.service.policystore.PolicyStoreException: Can not connect DB with URL [jdbc:oracle:thin:@//<db_server>]
Caused by: java.sql.SQLException: ORA-00257: Archiver error. Connect AS SYSDBA only until resolved.


Restarted the OAC-Essbase Service Instance 


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