Address OOTB Fields Are Not Translated After Installing Language Pack

(Doc ID 2343968.1)

Last updated on DECEMBER 29, 2017

Applies to:

Oracle Fusion Sales Cloud Service - Version 11.12.1.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.12.1.0.0 version, Accounts, Contacts, Households

ACTUAL BEHAVIOR
---------------
OOTB Fields are not translated. Standard address Fields like Address Line 3 are not getting translated.

Languages: Japanese,Simplified Chinese,Traditional Chinese,Korean,German,French,Spanish,Italian


EXPECTED BEHAVIOR
-----------------------
Address should be translated

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Login to Sales Cloud
2. Navigate to Accounts-> Create Account and change the country based on the address
3. See field translation for different country

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot see translation for different country

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms