ER - Notification On Territory Assignment Failure

(Doc ID 2344036.1)

Last updated on DECEMBER 29, 2017

Applies to:

Oracle Fusion Sales Cloud Service - Version 11.12.1.0.0 to 11.12.1.0.0 [Release 1.0]
Information in this document applies to any platform.

Goal

Is it possible to send a notification whenever Lead assignment to a territory fails?
More specifically in the following business case:
1. Criteria used for Lead Assignment with Assignment Status = Unassigned
2. We are using Task for Lead Assignment "Manage Lead Processing Activities" which is scheduled to run at every 1 Hour. Sometimes does not run successfully and gives error(Status=Error).
 

Solution

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