My Oracle Support Banner

Getting An Error While Removing Reports From Favorites (Doc ID 2344419.1)

Last updated on JANUARY 07, 2018

Applies to:

Oracle Fusion Sales Cloud Service - Version 11.12.1.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.12.1.0.0 version, Analytics

To remove reports from favorites

If user tried to remove favorite flag from a report from Navigator > Analytics , they get error

ERROR
-----------------------
The message is '/shared/Custom/Relatórios Movida/Infolets/Carros_PropostasPerdidas/Carros Propostas Perdidas' item does not exist..

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Make a report as Favorite from BI,
2. Go to Analytics, remove Favorite flag
3. See error

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot remove favorite flag from Analytics

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document
Symptoms
Cause
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.