Analytics Administration Home Tab Displaying One Or Multiple References To A Running Job For An ETL Which Is Not Actually Running Or Indefinitely Displays A "Stopping" Status If Attempting To Stop The Job

(Doc ID 2344633.1)

Last updated on FEBRUARY 02, 2018

Applies to:

Primavera Data Warehouse - Version 16.2.0.0 and later
Primavera Analytics Cloud Service - Version 16.2.0.0 and later
Primavera Analytics - Version 16.2.0.0 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
The web based ETL application (also known as the Analytics Administration application in Cloud), home tab is showing one or multiple references to a currently running ETL which is not actually running.  As such, no additional ETLs can be scheduled to run ASAP manually, or will run through the predefined schedule on the affected datasource > Schedule link.

Additionally, selecting the stop link results in the job to show as "stopping" but never move out of that status.

EXPECTED BEHAVIOR
The home tab from the web based ETL application (also known as the Analytics Administration application in Cloud) should only reflect active, running ETLs for a datasource.


STEPS TO REPRODUCE

  1. Login to the web based ETL application (also known as the Analytics Administration application in Cloud
  2. Select the Home link
  3. Note the page showing one or more ETLs as running, but not tied to any actual running job
  4. Additionally, if any jobs were stopped, the job may display a status of "Stopping" indefinitely. 

Changes

 

Cause

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