Blank Page Peek With Authentication Redirects

(Doc ID 2344694.1)

Last updated on JANUARY 02, 2018

Applies to:

Oracle Live Help On Demand - Version N/A to N/A [Release ATG v1]
Information in this document applies to any platform.

Symptoms

On : NA version, Chat Infrastructure

ACTUAL BEHAVIOR
---------------

Page Peek comes up blank with an authentication redirect via custom code.


EXPECTED BEHAVIOR
-----------------------
Agent sees the Page-Peek data in the Console.


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, agent sees a blank Page-Peek tab.

Cause

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