My Oracle Support Banner

Office Closure | US & EMEA | January 2021 Holiday (Doc ID 2345509.1)

Last updated on JANUARY 11, 2021

Applies to:

Oracle BigMachines CPQ Cloud Service
Information in this document applies to any platform.

Details

Oracle CPQ Cloud | January Holidays | Office Closure | US and EMEA

Cloud

Office Closure | US & EMEA | January 2021 Holiday

Hello Oracle CPQ Cloud Customer,

This message is to inform you that Oracle CPQ Cloud offices will be closed on the following days.

US:

  • January 1st - New Years Day
  • January 18th - Martin Luther King Jr. Day

EMEA:

  • January 1st - New Years Day

Please note that on-call staff will be available to work critical, Severity-1 production issues during this time. If you are in need of a manager callback, please dial Oracle Global Support at 800-223-1711 (US). For international HUB numbers, please reference this hyperlink: International Numbers.

Standard support on all non-critical issues will resume when offices re-open on the following business day

We apologize for delays in SR responses, as well as any inconvenience this may cause. We greatly value your patronage.

 

Sincerely,
Oracle CPQ Cloud Support
Copyright 2016, Oracle and/or its affiliates. All rights reserved.  
 

Actions

 

Contacts

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Details
 Office Closure | US & EMEA | January 2021 Holiday
Actions
Contacts

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.