OAC: Patch Fails Fails With [Error Patching, Message Is Domain Configuration Upgrade Steps Failed.]

(Doc ID 2345587.1)

Last updated on MARCH 06, 2018

Applies to:

Oracle Analytics Cloud Service - Version 17.3.1 to 17.4.5 [Release 17]
Information in this document applies to any platform.

Symptoms

 OAC 17.4.5 patching fails and the following is the message seen in Activity Log

 

Progress Status:

8:29:41.557 PM Phase initialize started

8:29:41.675 PM Phase initialize completed

8:29:41.867 PM patching.action.tools.phase_started

8:29:41.999 PM patching.action.tools.phase_completed

8:29:42.189 PM Phase backup started

8:44:29.538 PM Phase backup completed

8:44:29.726 PM patching.action.patch-pre-action.phase_started

8:44:29.884 PM patching.action.patch-pre-action.phase_completed

8:44:30.063 PM Phase patch started

9:25:00.817 PM Failed

 

 

Cause

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