The Import status is stuck at 'Importing Data'

(Doc ID 2345713.1)

Last updated on JANUARY 11, 2018

Applies to:

Oracle Fusion Sales Cloud Service - Version 11.12.1.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.12.1.0.0 version, Accounts, Contacts, Households

When attempting to import Account Phone Numbers,
The status of the import is 'Importing Data' and it is not changing even after the data is loaded successfully.

The issue can be reproduced at will with the following steps:
1. Login to Oracle Sales Cloud Application
2. Navigate to Setup and maintenance --> Manage File Import Activities
3. Create a import request


Cause

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