Missing Text When Editing Widget In OCC Admin Design Page

(Doc ID 2345879.1)

Last updated on JANUARY 11, 2018

Applies to:

Oracle Commerce Cloud Service - Version N/A and later
Information in this document applies to any platform.

Symptoms

The RichText section of an article will sometimes display empty text
 
Example:
In AdminUI
Go to Design layout
Select Article choose a layout such as Returns layout
Double click on Returns Web Content layout
The RichText entry may be empty

Changes

 

Cause

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