Missing Text When Editing Widget In OCC Admin Design Page

(Doc ID 2345879.1)

Last updated on JANUARY 11, 2018

Applies to:

Oracle Commerce Cloud Service - Version N/A and later
Information in this document applies to any platform.


The RichText section of an article will sometimes display empty text
In AdminUI
Go to Design layout
Select Article choose a layout such as Returns layout
Double click on Returns Web Content layout
The RichText entry may be empty




Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms