My Oracle Support Banner

"You Cannot Add Outside Users To This Item" Is Shown When Outside Users Are Added to OSN Conversations Created From FA Objects (Doc ID 2346169.1)

Last updated on APRIL 28, 2021

Applies to:

Oracle Social Network Cloud Service - Version and later
Information in this document applies to any platform.


In the Oracle Cloud, Fusion Apps (FAPPS) objects can be shared with the Oracle Social Network (OSN). When a FAPPS object is shared an OSN conversation is created for it. 

When attempting to add an outside users to the FAPPS object conversation, the following error is shown:

You cannot add outside users to this item




To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.