Application Error While Submitting Request To Hire Employee

(Doc ID 2346277.1)

Last updated on JANUARY 31, 2018

Applies to:

Oracle Fusion Global Payroll Cloud Service - Version 11.13.17.09.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.13.17.09.0 version, Global Human Resources

When attempting to hire an employee the following error occurs.

ERROR
-----------------------
Error Message
An application error occurred. See the incident log for more information.
An application error has occurred. Your help desk can use the following information to obtain a more detailed description of this incident: 2,
Server Domain: FADomain, Server Instance: UIServer_HA, Application Name: ORA_HCM_UIAPP.

Error(from incident logs):
---------------------------

Caused by: java.lang.NullPointerException
  at
oracle.apps.hcm.locSA.payrollSetup.model.blu.entity.PayrollRelationshipEO_Legi
slationBLG_SAUnitImpl.createRepCard(PayrollRelationshipEO_LegislationBLG_SAUni
tImpl.java:313)
  at
oracle.apps.hcm.locSA.payrollSetup.model.blu.entity.PayrollRelationshipEO_Legi
slationBLG_SAUnitImpl.afterPost(PayrollRelationshipEO_LegislationBLG_SAUnitImp
l.java:168)

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Login
2. Navigator > My Workforce > New Person
3. Enter relevant information on each page of the Hire process (Identification, Personal Information, Employment Information, Compensation and Other
4. On review page, click Submit
5. Error Message Pops up


Cause

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