Child Records under Account Are Wrongly Associated to Other Parent in the Mobile UI

(Doc ID 2346369.1)

Last updated on JANUARY 12, 2018

Applies to:

Oracle Fusion Mobile Sales Cloud Service - Version 11.12.1.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.12.1.0.0 version, Classic Mobile Sales App

ACTUAL BEHAVIOR
---------------
New child records are wrongly associated to other parent.

EXPECTED BEHAVIOR
-----------------------
New child record should be associated to record used to generate the it.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1.Create new record in Mobile UI - after creation the record can not be found.
2. Searching in SUI the records can be found under a different Account.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot use the child object properly.

Changes

 

Cause

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