Fusion Global HR: An Application Error has Occurred Error When Completing a Transaction: Failed to create a Social object: Social definition was not found

(Doc ID 2346406.1)

Last updated on JANUARY 20, 2018

Applies to:

Oracle Fusion Global Human Resources Cloud Service - Version 11.12.1.0.0 and later
Information in this document applies to any platform.

Symptoms

When attempting to create a transaction for a worker, the following error occurs.

ERROR
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An application error has occurred. Caused by: javax.el.ELException: oracle.apps.fnd.applcore.oaext.osn.publicutil.OsnPublishException: oracle.apps.fnd.applcore.oaext.osn.publicutil.OsnPublishException: oracle.social.client.event.PublishException: oracle.social.client.util.ConnectionException: Failed to create a Social object: Social definition was not found. (PER.oracle.apps.hcm.employment.core.protectedUiModel.view.PromotionSocialVO)

STEPS
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The issue can be reproduced at will with the following steps:
Promote worker > review > error

Cause

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