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Unable To Run Reports In Prime - Unable to load layouts for this report. You may not have permissions or an account in BI Publisher to access layouts. Otherwise BI Publisher may be down. To resolve this issue, contact the administrator (Doc ID 2346636.1)

Last updated on JANUARY 16, 2018

Applies to:

Oracle Prime Cloud Service - Version 17.12.0.0 and later
Information in this document applies to any platform.

Symptoms

On : Oracle Prime Cloud Service NA version, Cloud: General Issues

Unable to run reports in Prime

When running a report in Prime an error is shown under "Layouts" tab: "Unable to load layouts for this report. You may not have permissions or an account in BI Publisher to access layouts. Otherwise BI Publisher may be down. To resolve this issue, contact the administrator."

ERROR
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Unable to load layouts for this report. You may not have permissions or an account in BI Publisher to access layouts. Otherwise BI Publisher may be down. To resolve this issue, contact the administrator


STEPS
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The issue can be reproduced at will with the following steps:
1. Run a report

Cause

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