My Oracle Support Banner

Unable To Upload Zip Files Into Webcenter With Custom Job Role (Doc ID 2347000.1)

Last updated on FEBRUARY 13, 2018

Applies to:

Oracle Fusion Engagement Cloud Service - Version 11.12.1.0.0 and later
Information in this document applies to any platform.

Goal

The customer is implementation a requirement in which they want to have a group of users whose sole privileges are to upload a zip file which consists of a csv file that has Service Request records to be created or updated. The zip file works, as they been able to upload it with a user with delivered Sales Administrator job role, but when they tried with a user with a custom job role, the following error occurred.

WebCenter Utility command prompt:
call upload.bat --primaryFile="C:\Users\Documents\Partner C\SERVICE_REQUEST_PARTNER_C.zip" --dDocTitle="JSSRs" --dDocName="JSSRs" --dDocAccount=crm/serviceRequest/import

Error
IdcClientException Caught ...
oracle.stellent.ridc.protocol.ServiceException: Content item 'JSSRs' was not successfully checked in. User 'CustomImport' does not have sufficient privileges.
 

Solution

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.