My Oracle Support Banner

The SRM Mobile App is for Social Marketing Subscriptions (Doc ID 2347036.1)

Last updated on JANUARY 29, 2018

Applies to:

Oracle Social Engagement and Monitoring Cloud Service - Version N/A to N/A [Release V1]
Information in this document applies to any platform.


The SRM mobile app is not functioning properly and throwing synchronization errors. One may see this error:

Synchronization failure
Could not sync your user data. Try again.


To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.