The SRM Mobile App is for Social Marketing Subscriptions

(Doc ID 2347036.1)

Last updated on JANUARY 29, 2018

Applies to:

Oracle Social Engagement and Monitoring Cloud Service - Version N/A to N/A [Release V1]
Information in this document applies to any platform.

Symptoms

The SRM mobile app is not functioning properly and throwing synchronization errors. One may see this error:

Synchronization failure
Could not sync your user data. Try again.

Cause

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