My Oracle Support Banner

Item Description Mismatch between Purchase Order and Receipt Causes Receiving Transaction Processor Error (Doc ID 2347133.1)

Last updated on FEBRUARY 04, 2019

Applies to:

Oracle Fusion Inventory Management Cloud Service - Version 11.12.1.0.0 and later
Oracle Fusion Receiving - Version 11.12.1.0.0 and later
Information in this document applies to any platform.

Symptoms

When trying to correct a receipt quantity in the receiving area, the following error occurs:

ERROR
-----------------------
A receiving transaction processor error occurred for the following number of lines : 2. Your help desk was notified.

STEPS
-----------------------
1. Go to: Navigator
2. Navigate to: Procurement > My Receipts
3. Query the specific receipt in Manage Receipts task
4. Select the line and click on Correct button to correct the receipt.
5. Change the amount
6. Click on Save, then get error.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.