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Item Description Mismatch between Purchase Order and Receipt Causes Receiving Transaction Processor Error (Doc ID 2347133.1)

Last updated on MARCH 03, 2021

Applies to:

Oracle Fusion Inventory Management Cloud Service - Version 11.12.1.0.0 and later
Oracle Fusion Receiving - Version 11.12.1.0.0 and later
Oracle Fusion Purchasing Cloud Service - Version 11.13.20.10.0 to 11.13.20.10.0 [Release 1.0]
Information in this document applies to any platform.

Symptoms

When trying to correct a receipt quantity in the receiving area, the following error occurs:

ERROR
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Error in UI will display a generic message:  A receiving transaction processor error occurred for the following number of lines : 2. Your help desk was notified.

Error in interface table:  The value provided for column ITEM_DESCRIPTION is invalid. Value provided: XXXX. Expected value:YYYY

STEPS
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1. Go to: Navigator
2. Navigate to: Procurement > My Receipts
3. Query the specific receipt in Manage Receipts task
4. Select the line and click on Correct button to correct the receipt.
5. Change the amount
6. Click on Save, then get error.

Cause

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In this Document
Symptoms
Cause
Solution
References


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