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CX Cloud Mobile: Cannot select a value in the child FCL, the field is read-only (Doc ID 2347356.1)

Last updated on FEBRUARY 03, 2019

Applies to:

Oracle Fusion Mobile Sales Cloud Service - Version 11.12.1.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.12.1.0.0 version, CX Mobile Application

ACTUAL BEHAVIOR
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CX Mobile - Activity sub Type with Parent Choice list

In activity object we have custom fixed Choice List: Sub Type. This field has Parent Choice List "Activity Type", also a custom FCL.
"Sub type" is required field.
We tried to create activity from cx mobile. we choose activity type , but we couldn't choose value in "Sub Type".
 

EXPECTED BEHAVIOR
-----------------------
The child choice list field should have values.


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot select a value for "Sub Type" and cannot proceed with the record creation because of the "required" constraint.

Cause

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In this Document
Symptoms
Cause
Solution
References


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