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Return Order (RMA) Creation Fails With :- One or more of the selected lines are not returnable or Return button is disabled. (Doc ID 2347591.1)

Last updated on MARCH 08, 2018

Applies to:

Oracle Fusion Order Management Cloud Service - Version 11.12.1.0.0 and later
Information in this document applies to any platform.

Symptoms

 A Return Order (RMA) creation fails with an error:

One or more of the selected lines are not returnable

Cause

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