FACILITY/COMPANY Missing 944 File (Doc ID 2347697.1)

Last updated on DECEMBER 03, 2019

Applies to:

Symptoms

Input and Output Interfaces

Actual Behavior

Missing 944 files in the Facility: XYZ and Company: ABC

We found missing 944 for ASN#:-
PNP_1
XDO_1

Please help to retrigger and also advise the root cause

Expected Behavior

Once the user verifies the Shipment, then the Shipment Verification File (SVS) will be generated in the out Interface folder (/usr/lgfwms/mounts/local/apll/interfaces/COMPANY/FACILITY/output/ibshipment/).
Then the Output Interface will send the file to the client SFTP (data/COMPANY/FACILITY/input/ASN_Verify) then it should be picked by another system so that the SVS file will generate the 944 file.

Steps

The issue can be reproduced at will with the following steps:
1. Verify the Shipment

2. SVS file will generate in out Interface folder(/usr/lgfwms/mounts/local/apll/interfaces/FACILITY/COMPANY/output/ibshipment/

3. Output Interface will send the file to client SFTP(data/FACILITY/COMPANY/input/ASN_Verify

4. The integrated system used by the middleware system for creating custom files (eg, JItterbit) should pick that SVS file and generate the 944 file

5. But no 944 file is generated

Cause

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