CX Mobile - Country Code for Primary Phone it's not sorted/ not writable
(Doc ID 2347774.1)
Last updated on FEBRUARY 05, 2018
Applies to:Oracle Fusion Mobile Sales Cloud Service - Version 18.104.22.168.0 and later
Information in this document applies to any platform.
In CX Mobile Application ->Leads, the Contact Phone field is displayed in the format - Country Code - Area Code - Phone Number. In December 2017, in CX, for Country Code, customer was seeing only the country code value - 93. Their request is to be able to see the name of the country as well (e.g. 93 - Afghanistan) and to be able to search, same as in SUI).
How can this be achieved?
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