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CX Cloud Mobile - Country Code for Primary Phone is Not Sorted/ Not Writable (Doc ID 2347774.1)

Last updated on MARCH 29, 2019

Applies to:

Oracle Fusion Mobile Sales Cloud Service - Version and later
Information in this document applies to any platform.


In CX Mobile Application ->Leads, the Contact Phone field is displayed in the format - Country Code - Area Code - Phone Number.
In December 2017, in CX, for Country Code, customer was seeing only the country code value - 93. Their request is to be able to see the name of the country as well (e.g. 93 - Afghanistan) and to be able to search, same as in SUI).

How can this be achieved?


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