Outbound Emails Are Not Displaying Logos That Are Included in Custom Email Templates

(Doc ID 2347871.1)

Last updated on FEBRUARY 02, 2018

Applies to:

Primavera Unifier Cloud Service - Version 17.10.0.0 and later
Primavera Unifier - Version 17.10.0.0 and later
Information in this document applies to any platform.

Symptoms

 After configuring a set of custom emails and using a logo in the header, the logo gets blocked when going to certain email domains, for example, Google Gmail.


 

Cause

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