No Bank Account On AP Invoice Created From Automatic Refund Process)

(Doc ID 2347920.1)

Last updated on FEBRUARY 11, 2018

Applies to:

Oracle Fusion Receivables Cloud Service - Version 11.12.1.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.12.1.0.0 version, Receipts

ACTUAL BEHAVIOR
---------------
No Bank account on AP invoice created from automatic refund process)

Automatic refund Process

Issue:
Using the automatic refund process from AR, the AP invoice is generated but without a bank account assigned



EXPECTED BEHAVIOR
-----------------------
the AP invoice should have been generated with a bank account assigned

STEPS
-----------------------
The issue can be reproduced at will with the following steps:

Step 1 : Using the Autoinvoice template create an invoice on a customer which have a bank account assigned on the account level

Step 2 : Pay the invoice using a receipt and using the bank account number (Receipt status: Cleared)

Step 3 : Using the Autoinvoice template create a credit memo linked to the invoice reference

Result
1/ the receipt was un-applied to the invoice: ok
2/ the credit memo was applied to the invoice: ok
3/ the receipt was applied to a refund and an AP invoice was created: ok
4/Search the AP invoice on AP module and then you can see that no bank accounts are assigned; we expect that the AR bank account will be defaulted : KO



BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, the AP automatic batch payment will ends in error and we cannot pay automatically our suppliers

Cause

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