We Are Try To Do Import Child Object Records For The Merged Contact But We Got Error

(Doc ID 2348164.1)

Last updated on JANUARY 15, 2018

Applies to:

Oracle Fusion Sales Cloud Service - Version 11.12.1.0.0 and later
Information in this document applies to any platform.

Symptoms

1. Customer have imported duplicate Contact with OS & OSR.
2. Then Merged the duplicate contact using CDM.
3. After that tried to import the child object of Contact with OS and OSR.
4. If import single Child record with OS & OSR of Contact means it successfully imported but while trying to import multiple child records means it thrown error.

Workaround is to removing the second line if OS/OSR belongs to same party etc. They upload the files directly in UCM and the imports are scheduled to run automatically so they do not wish to do any manipulation to the csv .Customer is looking for a solution to handle it internally in the code.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms