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BP Records That Are Saved to Document Manager Display Garbled Text When Previewing as PDF (Doc ID 2348299.1)

Last updated on JANUARY 18, 2018

Applies to:

Primavera Unifier Cloud Service - Version 17.10.0.0 to 17.12.0.0 [Release 17.10 to 17.12]
Primavera Unifier - Version 17.10.0.0 to 17.12.0.0 [Release 17.10 to 17.12]
Information in this document applies to any platform.

Symptoms

When attempting to preview a PDF document from Document Manager, the text in the PDF appears garbled. 

When downloading the same PDF and previewing it, the text displays as expected. This occurs on Business Process Records that were saved to the Document Manager that are not Custom Prints.

Cause

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In this Document
Symptoms
Cause
Solution
References


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