User Authentication Error While Configuring Knowledge
(Doc ID 2348511.1)
Last updated on MARCH 21, 2019
Applies to:Oracle Fusion Engagement Cloud Service - Version 11.13.18.05.0 and later
Information in this document applies to any platform.
While configuring Knowledge using the doc below:
Implementing Knowledge using doc https://docs.oracle.com/en/cloud/saas/sales/r13-update17d/faeuk/implementing-knowledge-in-engagement-cloud.html#FAEUK2368451
The user is seeing the following authentication error.
Failed to fetch data from Oracle Service Cloud while trying to authenticate the user on Oracle Knowledge.
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