My Oracle Support Banner

Account Owner Unable To See Related Activities (Doc ID 2348791.1)

Last updated on FEBRUARY 01, 2018

Applies to:

Oracle Fusion Sales Cloud Service - Version 11.12.1.0.0 and later
Information in this document applies to any platform.

Symptoms

Customer has transferred the ownership of the Accounts from a user to another user.
The procedure has been done successfully but the problem is that the new Account Owner can only see his own Activities and not the Activities with different owner but in the same Account.


Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.