Unable To Update Employee Record With Multiple Payrolls Assigned
(Doc ID 2348796.1)
Last updated on FEBRUARY 03, 2019
Applies to:
Oracle Fusion Global Payroll Cloud Service - Version 11.12.1.0.0 and laterInformation in this document applies to any platform.
Symptoms
On : 11.12.1.0.0 version, Global Payroll
ACTUAL BEHAVIOR
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Unable to update employee record with multiple payrolls assigned
We are not able to update employee record who has multiple payrolls assigned. It throws the below error when we click Submit the transaction.
Facing this issue only in Production, but its working fine in Test Env though the configuration remains same in both the instances.
Changes that took place in the last period that could led to the situation: Data Migration took place
ERROR
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PAY-PAY_REG_PAYROLL_PRIMARY_FLAG (PAY--1)
PAY-PAY_REG_PAYROLL_PRIMARY_FLAG
cause: The message, PAY-PAY_REG_PAYROLL_PRIMARY_FLAG, can not be accessed.
Action: Report this problem to an administrator
STEPS
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The issue can be reproduced at will with the following steps:
1. trying a Manager change action on employee zzzz;
2. error message is received.
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |