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Why Are Two Resources Displayed In Some Role Column On The Project Listing Page - Instantis EnterpriseTrack (Doc ID 2348875.1)

Last updated on FEBRUARY 03, 2019

Applies to:

Instantis EnterpriseTrack Cloud Service - Version 17.1 and later
Instantis EnterpriseTrack - Version 17.1 and later
Information in this document applies to any platform.

Symptoms

Selection of Pivot Table when viewing the Project Listing table, will engage the Resource rows viewing to display both Active and Inactive Resources for any project that has inactive resources. Also turning Off the pivot table does not clear this behavior. Then if a user saves the Settings for the View, the inactive and active users stay in display after exiting the system.

STEPS

  1. Access a User with permission to view projects
  2. Navigate to Projects
    Prerequisite - A project Role, such as Project Leader (as default states only 1 allowed per project) has had a resource reassignment performed
  3. NOTICE: Two resources are now showing for the role on the project that has reassigned a resource for that role, and pivot table is engaged.

Cause

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In this Document
Symptoms
Cause
Solution
 WorkAround
 Permanent Solution
 Release / Version Solutions Available
 Cloud Service Customers
 On-Premise Customers
References


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