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Cascading Picklist is Not Showing Correct Values (Doc ID 2349504.1)

Last updated on JANUARY 16, 2018

Applies to:

Oracle CRM On Demand - Version 031CS and later
Information in this document applies to any platform.

Symptoms

The Related picklist is not showing correct values for cascading Parent picklist when creating a new Opportunity if the Parent picklist is "Account Country" 
However, it shows correct values when editing an Opportunity or creating a new Opportunity under Account object. 


Steps to Reproduce 

1. Click Opportunity tab. 
2. Click New button to create an Opportunity. 
3. Select an account for Account field. 
4. The Account Country field will be populated with the corresponding country.
5. Click down arrow of the Related picklist field to show the picklist values. Instead of the values set up for the country, all the values of the Related picklist show up. 

  

Changes

 

Cause

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