Periodic Tax Files Don’t Include Voids / Reversals ( US ) (Doc ID 2349622.1)

Last updated on APRIL 15, 2019

Applies to:

Goal

Periodic Tax Files don’t Include Voids/Reversals - this information is missing from the files and if we can't send these transactions, things will get out of balance.

1. Succinct description of the current situation: Tax files do not send any voids or reversals (negative amounts)
2. Steps to reproduce the situation currently faced:
a. Pay someone an amount
b. Run the payroll
c. Reverse the transaction in payroll
d. run the tax file generation process – the negative values will not be on this file.
3. What is the expected behavior: voids and reversals and negative values will show up on periodic tax file
4. How is this problem affecting the business > Business Impact: Our tax files are out of balance and we are getting charged penalties by the government
6. Release version on which this issue is faced: R12

Solution

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