Error: "Unknown JavaScript Error" When Accessing Training Center

(Doc ID 2349759.1)

Last updated on JANUARY 24, 2018

Applies to:

Oracle Prime Cloud Service - Version 17.12.0.0 to 17.12.0.0 [Release 17.12]
Information in this document applies to any platform.

Symptoms

When attempting to select the Training Center, the following error occurs:

ERROR
-----------------------
Unknown JavaScript Error

A JavaScript error prevented this page from working as intended.

You can try refreshing the page to see if the error goes away. Otherwise, contact Oracle Customer Support.

PRM - 000000042


STEPS
-----------------------
The issue can be reproduced at will with the following steps:

  1. Log into Prime Projects.
  2. Select username at top right.
  3. Select 'Training Center' from the drop down.
  4. Error.

 

Changes

 

Cause

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