Contact Online Lookup in Outlook Is Showing Different Results than Search in the Web UI

(Doc ID 2349781.1)

Last updated on JANUARY 22, 2018

Applies to:

Oracle Fusion Sales Cloud Service - Version 11.12.1.0.0 and later
Information in this document applies to any platform.

Goal

Why searching for a Contact using the 'Contact Online Lookup', we can only find one contact in Outlook, but we have two matching Contacts in SUI?

 

Solution

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