File Manager Image Used in Email Designer Displays as Broken Image in Email

(Doc ID 2349925.1)

Last updated on FEBRUARY 23, 2018

Applies to:

Oracle BigMachines CPQ Cloud Service - Version 2015 R2 and later
Information in this document applies to any platform.

Symptoms

When an image from File Manager is added to an Email Designer template, the email that is sent to the user will contain a broken image.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms