Fusion Applications - China localization - PAY_PAYPROC_UNKNOWN_ERR error With Archive Periodic Payroll Results Process

(Doc ID 2350647.1)

Last updated on JANUARY 19, 2018

Applies to:

Oracle Fusion Global Payroll Cloud Service - Version 11.13.17.11.0 and later
Information in this document applies to any platform.

Symptoms

On : Release 13 version, CN - China Legislation

When attempting to Process Archive Periodic Payroll Results, the following error occurs.

ERROR
-----------------------
Name PAY_PAYPROC_UNKNOWN_ERR
Token1 null
Token2 null
Token3 null
A system error occurred during processing. Your help desk was notified.
Name null
Token1 null
Token2 null
Token3 null

PLSQL Log Messages
End PLSQL Log Messages


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Process payroll , prepayments
2. Process Archive Periodic Payroll Results



Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms