Start date of the Customer Account Site defaults to the date. How to address the issue to create back dated transaction ?
(Doc ID 2351211.1)
Last updated on OCTOBER 25, 2022
Applies to:
Oracle Fusion Receivables Cloud Service - Version 11.12.1.0.0 and laterInformation in this document applies to any platform.
Symptoms
On : 11.12.1.0.0 version, Billing - Auto Invoice
When attempting to create the transaction
the following error occurs.
ERROR
-----------------------
The bill-to customer account number {BILL_CUSTOMER_ACCOUNT_NUMBER is invalid. (****)
STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Customer tried uploading the transaction( back dated ie., : 31/12/17 ) running AutoInvoice Import job
2. Monitor the job for completion
BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot upload or create the transaction as the Site Date: 6/1/18 which is later than the Transaction Creation Date
Changes
Cause
To view full details, sign in with your My Oracle Support account. |
|
Don't have a My Oracle Support account? Click to get started! |
In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |