Start date of the Customer Account Site defaults to the date. How to address the issue to create back dated transaction ?

(Doc ID 2351211.1)

Last updated on FEBRUARY 08, 2018

Applies to:

Oracle Fusion Receivables Cloud Service - Version 11.12.1.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.12.1.0.0 version, Billing - Auto Invoice

When attempting to create the transaction
the following error occurs.

ERROR
-----------------------
 The bill-to customer account number {BILL_CUSTOMER_ACCOUNT_NUMBER is invalid. (2073)


STEPS
-----------------------
The issue can be reproduced at will with the following steps:

1. Customer tried uploading the transaction( back dated ie., : 31/12/17 ) running AutoInvoice Import job
2. Monitor the job for completion
 

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot upload or create the transaction as the Site Date: 6/1/18 which is later than the Transaction Creation Date

Changes

 

Cause

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